Recognize communication styles.
Understand assertiveness and recognize passive, aggressive and passive-aggressive behavior, including your own patterns.
Develop the confidence and awareness to express yourself clearly, handle difficult conversations, and lead with greater understanding.

they want to…
For professionals, leaders and anyone who wants to communicate with more awareness and authenticity. Explore your own patterns and practice techniques for real conversations.
Understand assertiveness and recognize passive, aggressive and passive-aggressive behavior, including your own patterns.
Express what you think and need. Set boundaries and stand up for yourself with respect for others.
Regulate your emotions, recognize manipulation, and practice responding to pressure, disagreement and challenging moments.
Develop emotional awareness, understand conversation dynamics and connect without losing your own voice.
Each option is one complete training: two half-days online, 09:00–15:00 CET each day. The fee covers both sessions and your prework questionnaire.
09:00–15:00 CET · Both days
English · Minimum 4, maximum 9 participants
€1,058.75 incl. 21% VAT.
After October 12: €925 excl. VAT (€1,119.25 incl. 21% VAT).
Opens an email to info@sky-lake.nl.
09:00–15:00 CET · Both days
English · Minimum 4, maximum 9 participants
€1,058.75 incl. 21% VAT.
After October 26: €925 excl. VAT (€1,119.25 incl. 21% VAT).
Opens an email to info@sky-lake.nl.
Joining from outside the Netherlands? We will confirm the applicable VAT treatment and total price before you commit to your booking.
The training requires at least four registrations. You will receive a go-ahead or cancellation email by November 5 or November 19, respectively. If Skylake cancels, you can choose a full refund or a transfer.
Email your preferred dates and relevant details. You can also ask a question.
We confirm your registration details and send your invoice.
After payment, you receive your prework questionnaire. Allow two working days to complete it before the training.

Gary facilitating a group session. The November training takes place online.
Gary leads Skylake’s assertiveness training, helping you examine how you communicate and practice a more aware, authentic approach.
The work combines reflection, conversation and practical techniques, with attention to your own situations and the dynamics between people.
Ask Gary a question →“This is the best training I've ever had.”Training participant
“I now recognize when I'm being passive aggressive. I never realized it before.”Training participant
“Thank you for calling me out the way you did. Very kind, yet clear.”Training participant
Participant names are withheld to respect their privacy.
This training can explore personal experiences and patterns you may not have noticed before. Some conversations may feel challenging or go deeper than expected. Come ready to reflect, practice and receive feedback. You choose what you share, and everyone is asked to respect each other’s boundaries and privacy.
A laptop suitable for online video sessions, a reliable internet connection, pen and paper. Join from a private space where others cannot overhear you or the group. Plan to attend both sessions.
Yes. Participants from any country are welcome. All times are CET, Netherlands time. The training is led in English, with Dutch translation during sessions where needed. Interested in training in Dutch for your group? Please email Gary first to discuss the options.
Email Gary →Payment is due within five working days of your invoice, or by November 9 for the first session and November 23 for the second, whichever comes first. This allows two full working days to complete the questionnaire, which is sent after payment. If payment is overdue, we will contact you before releasing your place.
Your registration confirmation and the final training go-ahead are separate emails. The go-ahead follows the minimum group check one week before the training.
You may cancel free of charge until 17:00 CET two weeks before the training begins: October 29 for the November 12–13 training, or November 12 for the November 26–27 training.
If you cancel after that, a cancellation fee of 50% of the training fee applies. If you find a suitable replacement within one week of your cancellation, no cancellation fee will be charged.
Transfers are by agreement and subject to availability. Statutory consumer withdrawal rights take precedence. If Skylake cancels, you receive a full refund or may choose a transfer.
Two half-days online. A small group. Space to practice.
Choose your dates & register →Questions before registering? info@sky-lake.nl